Frequently Asked Question Windy Boxing Store Australia

Official Distributor of Windy Fight Gear Thailand

Are you the official distributor for Windy Fight Gear in Thailand?

  • Yes, Windy Boxing Store UK is the official and authorised distributor for Windy Fight Gear in Thailand. We ensure all our products are genuine and sourced directly from the Windy Factory in Thailand.
Windy Distribution Agreement

Delivery and Shipping

What is the shipping process for Windy Fight Gear?
Orders are shipped same-day when possible via Aramex Express, including door-to-door tracking. Delivery takes 8 - 14 days depending on your location. 

For more details, visit our Shipping Policy page.

Are T-shirts and hand wraps shipped differently?
Yes, these items are sent via regular Thai post with an average delivery time of about 14 days.

Who handles damages and delays in shipping?
While we take great care, Windy Boxing Store is not liable for damages or delays caused by delivery or customs processes.

Warranty and Returns

What is the warranty on Windy Fight Gear?
All gear comes with a 3-month warranty from the date of purchase, covering defects in materials and workmanship.

How do I return or exchange an item?
Contact us to initiate a return or exchange for defective or damaged items. Ship the item back to us, and upon receipt and inspection, we'll process your refund or exchange. For more info, visit our Refund and Return Policy page.

What if my refund is delayed?
Check with your bank or card issuer first as processing times can vary. If the refund has not appeared, contact us for further assistance.

Order Cancellations

Can I cancel my order?
Yes, orders can be cancelled at any point before shipping. Contact us via phone or email for immediate assistance.

Customs, Duties, and Taxes

Am I responsible for customs and import duties?
No, Windy Boxing Store handles all customs duties, tariffs, and taxes, ensuring no additional charges for you.

Copyright and Usage

Can I use content from the Windy Boxing Store website?
No, all content on our website is copyright protected and cannot be used or distributed without prior written consent from Windy Boxing Store.

Miscellaneous

What if I need further assistance?
Our customer service is available 7 days a week. Contact us through email or phone—we're here to help!

Privacy and Security

How does Windy Boxing Store protect my data?
We implement a range of security measures to protect your personal information but remind users that no security system is impenetrable. For more info, visit our Privacy Policy page.

Materials & Fabrics

What materials are used by Windy Fight Gear Factory?
Windy uses only the highest quality materials. Our gloves are made from specially selected cowhide leather, while our shorts and shirts are made from ultra-durable polyester and high-quality cotton.

Choose Your Size

How do I choose the right size and fit for my fight gear?
A detailed size chart is available for all our fight gear. If you're still unsure, contact our customer support for assistance.

Maintenance of Your Gear

How should I care for and maintain my fight gear?
Comprehensive care instructions are available online. For further guidance, our customer support team is ready to assist you.

Custom Fight Gear

Can I customise my fight gear?
Yes, we offer customisation for our products. For custom orders, please contact us directly.

Payment Options

What payment methods are accepted?
We accept various payment methods including all major credit cards, bank transfers, and cryptocurrencies.

Contact Details Windy Boxing Store USA:

We respond to all enquiries within 24 hours, 7 days a week. Your satisfaction and support in choosing original Windy Fight Gear from Thailand is important to us!