Windy Boxing Store UK - Return and Refund Policy
Satisfaction Guarantee
At Windy Boxing Store UK, your satisfaction is our top priority. We are committed to providing high-quality products.
Return Eligibility
Products must be in their original condition and packaging to be eligible for returns.
Items that are used, damaged, or not in their original condition cannot be returned for a refund.
Return Process
Email Info@windyboxingstore.com with your return request, including a detailed reason and photos or videos of the product.
Once approved, we’ll provide you with an RA# and the return address.
Use a trackable shipping service to ensure your return reaches us. We are not responsible for lost or untraceable returns.
Refund Procedure
Upon receiving your return, we’ll inspect the item(s) and process your refund to the original payment method.
You are responsible for return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
Issues with Refunds
Refunds are typically processed immediately but may take time to appear in your account due to bank processing times.
If you haven’t received your refund after checking with your bank and credit card company, please reach out to us for assistance.
Exchanges and Special Circumstances
We replace items only if they are defective or damaged. For an exchange, contact us directly.
If your item was received as a gift, the refund will be issued to the gift giver.
Shipping Information
For more detailed shipping information, please visit our Shipping Policy page.
Replaced and exchanged items are shipped out within 1-2 business days. Contact our support team if there are delays.
Tracking numbers are sent via email once available.
If an incorrect shipping address is provided, contact us immediately. Changes might not be possible once the order is processed.
Order Cancellation
Orders can only be cancelled before processing, subject to a 15% cancellation fee. Once processed or shipped, cancellations are not possible.
Important Notes
Orders cannot be returned if the buyer changes their mind or finds a lower price elsewhere after purchase.
For any questions or additional information, please contact us:
Windy Boxing Store
- Address: 235 10-11 Walking St. Pattaya, Bang Lamung District,
Chon Buri 20150, Thailand - Opening Hours Monday to Saturday: 9:00 AM to 11:00 PM
- Email: Info@windyboxingstore.com
- Phone: +66897484714
Your satisfaction is our priority. We’re here to answer your questions within 24 hours, every day of the week. Thank you for choosing the Windy Boxing Store UK!